Terms & Conditions for ShiftFlow Automation Sprint
Terms & Conditions for ShiftFlow Automation Sprint
These terms govern your participation in our 30-Day Sprint offer.
These terms govern your participation in our 30-Day Sprint offer.
1. Definitions
• Client: The individual or entity engaging ShiftFlow for the 30-Day Automation Sprint.
• Provider: ShiftFlow, the service provider and controller of intellectual property.
• Sprint: A 30-day fixed-term automation engagement as outlined in the project agreement.
2. Services
Provider agrees to build and deploy one clearly defined workflow automation based on the agreed SoW.
The Sprint includes:
Needs assessment
Workflow mapping
Automation build
Testing in live/staging environment
Handover and documentation
Deliverables are based on Client’s inputs and timely collaboration.
3. Payment Terms
Total project fee is split into:
50 % due upfront before work begins
50 % due upon successful delivery and functional acceptance of the workflow
Client is entitled to withhold the second payment only if the delivered automation fails to meet the agreed SoW criteria and after reasonable attempts to rectify.
4. Client Responsibilities
Client agrees to:
Provide access to necessary systems (e.g. spreadsheets, CRMs, databases).
Respond to queries and deliver required materials (templates, logins, data) within 2 business days.
Assign a single point of contact for communication and approvals.
Notify Provider of any scope changes immediately. Scope change may require time or fee adjustment.
5. Intellectual Property
Provider retains ownership of all pre‑existing tools, code libraries, templates, and proprietary frameworks.
Client receives a non-exclusive, perpetual license to use the automation within their business upon full payment.
Resale, sublicensing, or reuse of the automation outside Client’s business is not permitted without written consent.
6. Confidentiality
Both parties agree to maintain the confidentiality of all non-public data and internal processes.
Provider may use anonymized results or metrics (e.g. “saved 8 hours/week”) in marketing, unless Client opts out in writing.
7. Warranties & Disclaimers
Provider warrants that the delivered workflow will function as described in the SoW in the agreed environment.
No warranty is made for:
Client-side system changes post-delivery
Issues resulting from third-party API failures
Misuse or unapproved modifications by Client
Total liability is capped at the amount paid by Client for the Sprint.
8. Data & Security
Provider follows best practices for secure data handling and system access.
All credentials provided by the Client will be stored securely and deleted upon project completion if requested.
Provider is not liable for breaches caused by third-party platforms or integrations.
9. Termination
Either party may terminate the agreement with written notice if the other materially breaches the terms and fails to remedy within 7 days.
Upon termination, Client pays for work completed up to the termination date.
In the event of early termination by Client without cause, Provider retains the upfront payment.
10. Support & Handover
The delivered automation includes basic documentation and a 14-day post-delivery support window for bug fixes or minor tweaks.
Additional support or enhancements beyond the initial Sprint may be scoped and billed separately.
11. Governing Law
This agreement shall be governed by the laws of Queensland Australia.
Disputes shall be resolved via mediation, and if unresolved, through the courts or arbitration.
12. Amendments
Any amendments to this agreement must be in writing and signed by both parties.
13. Acceptance
By proceeding with payment or scheduling of the Sprint, the Client acknowledges and agrees to these Terms and Conditions in full.
